January 30, 2025

KANSAS CITY, KS—The Kansas City Board of Public Utilities (BPU) has issued a temporary Boil Water Advisory, limited to a neighborhood in Kansas City, Kansas.

The area affected includes Freeman Avenue south to Riverview and 9th Street to 18^th Street (see map provided for reference). Customers in this area only should follow the following precautions until further notice:

• If your tap water appears dirty, flush the water lines by letting the water run until it clears.
• Boil water for one minute before drinking or food preparation, or use bottled water.
• Dispose of ice cubes; do not use ice from a household automatic icemaker.
• Disinfect dishes and other food-contact surfaces by immersing them for at least one minute in clean tap water containing one teaspoon of unscented household bleach per gallon of water.
• Water used for bathing does not generally need to be boiled. Children should be supervised while bathing to prevent water from being ingested. Persons with cuts or severe rashes may wish to consult their physicians.

The advisory took effect on Thursday, January 30, 2025, and will remain in effect until the conditions that placed the system at risk of bacterial contamination are resolved. Kansas City Board of Public Utilities officials issued the advisory because of a line break resulting in a loss of pressure in the system. Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination.

Whether the public water supplier or the Kansas Department of Health and Environment (KDHE) announced a boil water advisory, only KDHE can issue the rescind order following testing at a certified laboratory.

For consumer questions, please contact BPU customer service at 913-573-9190 or KDHE at 785-296-5514. For consumer information and guidance, please visit KDHE’s Public Water Supply (PWS) Consumer Information webpage: www.kdhe.ks.gov/468/Disruption-in-Water-Service.

Restaurants and other food establishments with questions about the boil water advisory's impact on their business can contact the Kansas Department of Agriculture’s food safety and lodging program at kda.fsl@ks.gov or call 785-564-6767.

For media inquiries, please contact Amber Oetting, Director of Communications and Marketing, at aoetting@bpu.com or (913) 573-9049.

Map of the area impacted:

The Kansas City Board of Public Utilities (BPU) is a community-owned, nonprofit utility providing reliable electric and water services to approximately 67,000 and 53,000 water customers in Wyandotte County, Kansas. Established in 1909, BPU remains dedicated to delivering safe, sustainable, and affordable utilities while reinvesting in the community it serves. Guided by a mission to enhance residents' quality of life, BPU focuses on transparency, innovation, and customer satisfaction. For more information, visit www.bpu.com.