March 15, 2025

KANSAS CITY, KS—The Kansas City Board of Public Utilities (BPU) is warning customers about reports of individuals falsely posing as BPU employees to gain access to properties.

BPU reminds customers to protect themselves and their homes by verifying the identity of any individual claiming to be a BPU employee. Official BPU employees drive clearly marked BPU vehicles, typically wear attire featuring the BPU logo and carry a BPU-issued badge with photo identification.

If an individual claiming to be from BPU approaches a residence and their identity is in question, customers should request to see their official employee badge. If the individual refuses to provide identification or their behavior appears suspicious, customers are encouraged to contact local law enforcement or call the BPU Outage Dispatch Line (913-573-9522), which is monitored in real-time. Customers can leave a message with details of the incident—including date, time, location, and any identifying information about the individuals involved. This also allows BPU to verify whether the individual is an employee and work with law enforcement to take appropriate action if necessary.

BPU remains committed to the community's safety and encourages residents to stay vigilant and report any suspicious activity.

For media inquiries, please contact Amber Oetting, Director of Communications and Marketing, at aoetting@bpu.com or (913) 573-9049.

The Kansas City Board of Public Utilities (BPU) is a community-owned, nonprofit utility providing reliable electric and water services to approximately 67,000 and 53,000 water customers in Wyandotte County, Kansas. Established in 1909, BPU remains dedicated to delivering safe, sustainable, and affordable utilities while reinvesting in the community it serves. Guided by a mission to enhance residents' quality of life, BPU focuses on transparency, innovation, and customer satisfaction. For more information, visit www.bpu.com.