(KANSAS CITY, Ks.) —The Kansas City Board of Public Utilities (BPU) reminds homeowners of steps to take to prevent water damage from frozen and burst pipes, which can bring costly plumbing repairs and replacement fees along with headaches and unexpected expense for homeowners.

“Water expands as it freezes, placing tremendous pressure on whatever is containing it, including metal or plastic pipes,” said David Mehlhaff, BPU’s Chief Communications Officer. “Pipes exposed to severe cold, like outdoor hose bibs, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, garages or kitchen cabinets freeze most frequently. The results can be both a nuisance and costly.”

By simply running a pencil-thin stream of water overnight, customers can avoid frozen pipes.” Mehlhaff said doing this during those evenings of frigid temps could solely use about two gallons of water an evening, which prices a lot lower than a frozen or burst pipe.

BPU encourages residents to take the following precautions when temperatures are consistently at or below freezing:

• Allow a small trickle of water to run overnight to keep pipes from freezing. The cost of the extra water is low compared to the cost to repair a broken pipe. BPU also encourages customers to capture the water for wise water use. The water can be used to water indoor plants and more.
• Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.
• Eliminate sources of cold air near water lines by repairing broken windows, insulating walls, closing off crawl spaces and eliminating drafts near doors.
• Know the location of your main water shut-off valve. If a pipe freezes or bursts, shut the water off immediately.

If your pipes freeze:

Shut off the water immediately. Do not attempt to thaw frozen pipes unless the water is shut off. Freezing can often cause unseen cracks in pipes or joints.



• Apply heat to the frozen pipe by warming the air around it, or by applying heat directly to a pipe. You can use a hair dryer, space heater or hot water. Be sure not to leave space heaters unattended, and avoid the use of kerosene heaters or open flames.
• Once the pipes have thawed, turn the water back on slowly and check for cracks and leaks.

BPU also advises that sub-freezing temperatures can cause aging water mains to break and cause water to cover roadways. If you see a leak, your water service is disrupted, or you experience low pressure, please contact the company’s Water Issues Line at 913-573-9622 to report an emergency.