OUTAGE: Electric 913.573.9522 | Water 913.573.9622
OUTAGE:
Electric 913.573.9522
OUTAGE:
Water 913.573.9622
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The personal information you provide to us is used solely to process your request. We do not share this information with parties outside of BPU unless necessary to complete your request.

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Customer Service Hours:

8:00 a.m. – 5:00 p.m. Monday through Friday

Billing Inquiries
Billing Inquiries by Phone:

7:00 a.m. – 6:00 p.m. Monday through Friday

CALL BEFORE YOU DIG
1-800-DIG-SAFE – Line Location Services
(Before Digging)
Conveniently located in KCK

Main Office Address*

Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101

*Office is not open to the public

Our teams here to help you!

(913) 573-9190
Customer Service

(Account Information, Billing, Stop/Start Service)

1-855-278-2455
Pay Your Bill by Telephone
(913) 573-9191
Payment Confirmation Line

(Monitored Monday-Friday, 8:00 am – 5:00 pm)

(913) 573-9522
Electric Issues

(Outages, Downed Lines, Streetlights and Tree Trimming)

(913) 573-9622
Water Issues

(Outage, Leak, Main Break)

(913) 573-9531
Electric Engineering

(Construction/Service Upgrades)

(913) 573-9898
Water Engineering

(Construction/Service Upgrades)

(913) 573-9000
Administrative Office

(Main Office)

To schedule an in-person appointment,
click below:


Schedule-Appointment
Or call 913-573-9960
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Access our online Chat feature.
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540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

CCR RULE COMPLIANCE
DATA AND IMPLEMENTATION
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540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000
Contact Us


CCR RULE COMPLIANCE DATA AND IMPLEMENTATION

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© 2024 Kansas City Board of Public Utilities