Payment Assistance Programs

Helping you through unexpected financial challenges such as unemployment or health emergencies.

What it Offers:

• A one-time payment of up to $500 to help cover electric and water bills.

Eligibility Requirements:

• Active BPU service for 6 consecutive months.
• Proof of income (or lack of income) and verification of expenses.
• Proof of residency for the address on your BPU bill.

How to Apply:
Call the Hardship Hotline at 913-371-6772 or dial 2-1-1 for details and next steps.

Providing financial relief for households meeting income guidelines.

What it Offers:

• Assistance of up to $500 once every 12 months.
• Covers all BPU services (excludes deposits, connection, or reconnection fees).

Eligibility Requirements:

• Household income within 200% of the federal poverty level (based on the past 30 days).

How to Apply:
Funding is distributed through local partners like Avenue of Life, El Centro, and Cross-Lines. Call 2-1-1 to find a participating agency and start your application.

Flexible plans to help you manage your bill when circumstances make it tough to pay on time.

What it Offers:

• Customized payment plans to keep you on track and avoid falling behind.

How to Apply:

• Contact our Customer Service team at 913-573-9145 to discuss your options.

A federally funded program helping households with energy costs during the winter months.

What it Offers:

• A one-time benefit during the application period (Nov. 18, 2024 – Mar. 31, 2025).

Eligibility Requirements:

• An adult at the residence must be responsible for heating costs.
• Household income within 150% of federal poverty guidelines.

How to Apply:
Visit the Kansas Department for Children and Families (DCF) website or call 1-888-369-4777.