OUTAGE: Electric 913.573.9522 | Water 913.573.9622
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Electric 913.573.9522
OUTAGE:
Water 913.573.9622
Life Support
A row of multicolored homes.
 

Life Support

At BPU, we’re committed to serving the unique needs of our community. The Life Support Program helps identify households where critical medical equipment—like oxygen concentrators, ventilators, or dialysis machines—requires reliable electricity.

Why Life Support Status Matters

When approved, your account is flagged to alert our crews of your needs during service restoration efforts. While this does not guarantee faster power restoration, it helps us prioritize resources when every moment counts.

How to Enroll

Ensuring peace of mind starts here:

  • 1. Call our Life Support line at 913-573-9928 to request the enrollment forms.
  • 2. Submit the completed paperwork.
  • 3. Our team will verify your information to confirm eligibility.

Be Prepared

Power outages, though rare, can happen. For your safety:

  • Have a contingency plan, such as a portable generator or arrangements to relocate temporarily.
  • Stay informed during outages through our Outage Map and Restoration Process.

Important Program Details

  • Life Support accounts are not exempt from standard billing or collection policies.
  • Accounts undergo annual verification to ensure accurate records.

Let’s Keep You Connected

If you or a loved one depends on life-sustaining equipment, take action today. Contact the Life Support line at 913-573-9928 to enroll or learn more.

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540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

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