{"id":93862,"date":"2026-05-19T17:00:00","date_gmt":"2026-05-19T17:00:00","guid":{"rendered":"https:\/\/bpudev.wpenginepowered.com\/tarifas-de-facturacion\/facturacion\/entender-mi-factura\/"},"modified":"2026-10-28T16:39:14","modified_gmt":"2026-10-28T16:39:14","slug":"entender-mi-factura","status":"publish","type":"page","link":"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/facturacion\/entender-mi-factura\/","title":{"rendered":"Comprender mi factura de BPU"},"content":{"rendered":"\n<main class=\"wp-block-group billing-inner-parent is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-center-left is-light billing-inner-hero herophone heroipad\" style=\"min-height:574px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1708\" class=\"wp-block-cover__image-background wp-image-20446 size-full\" alt=\"Understanding my BPU Bill\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-scaled.jpg 2560w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-300x200.jpg 300w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-1024x683.jpg 1024w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-768x512.jpg 768w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-1536x1025.jpg 1536w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/c480263b36f5db25859e751db93819247507854a-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-text-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading billing-inner-hero__title\">Entender mi factura<\/h1>\n\n\n\n<p class=\"billing-inner-hero__lede wp-block-paragraph\">Desglose de su factura mensual para una f\u00e1cil comprensi\u00f3n.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column billing-inner-breadcrumb aaa is-content-justification-center is-layout-constrained wp-container-core-column-is-layout-9478d968 wp-block-column-is-layout-constrained\">\n<p class=\"billing-inner-breadcrumb new-breadcrum-for-all has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><strong><a href=\"https:\/\/bpu.com\/es\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inicio<\/a> &gt; <a href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/\" data-type=\"page\" data-id=\"9103\" target=\"_blank\" rel=\"noreferrer noopener\">Facturaci\u00f3n y tarifas<\/a> &gt; <a href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/facturacion\/\" data-type=\"page\" data-id=\"20426\" target=\"_blank\" rel=\"noreferrer noopener\">Facturaci\u00f3n<\/a> &gt; <span aria-current=\"page\">Comprender mi factura<\/span><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group billing-inner-section billing-inner-section--bill is-layout-constrained wp-container-core-group-is-layout-278fe766 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group billing-inner-section__header is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"billing-inner-eyebrow billing-inner-eyebrow--green wp-block-paragraph\">QU\u00c9 INCLUYE SU FACTURA<\/p>\n\n\n\n<h2 id=\"billing-inner-bill-heading\" class=\"wp-block-heading billing-inner-section__title\">C\u00f3mo leer y comprender su factura<\/h2>\n\n\n\n<p class=\"billing-inner-section__intro wp-block-paragraph\">Hemos renovado el aspecto de su factura de BPU para que sea m\u00e1s f\u00e1cil de leer, combinando la electricidad, el agua, las aguas residuales, las aguas pluviales, la basura y el reciclaje en una \u00fanica factura mensual. Consulte el ejemplo a continuaci\u00f3n y visite nuestra nueva secci\u00f3n de preguntas frecuentes para obtener respuestas a las preguntas de facturaci\u00f3n m\u00e1s comunes. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group billing-inner-bill__media is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group billing-inner-bill__media kta is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading billing-inner-bill__caption\">Seleccione el gr\u00e1fico para ver un extracto de facturaci\u00f3n de muestra.<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full billing-inner-bill__figure wp-block-hidden-desktop wp-block-hidden-mobile wp-block-hidden-tablet\"><a class=\"flip-book\" href=\"\/UnderstandingBill\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"712\" fetchpriority=\"auto\" src=\"https:\/\/bpustag.wpenginepowered.com\/wp-content\/uploads\/2026\/05\/2e290c61e858f12bdfe8daf4aa933e61eed3c3d0.jpg\" alt=\"extracto de facturaci\u00f3n de muestra\" class=\"wp-image-20449\" srcset=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/2e290c61e858f12bdfe8daf4aa933e61eed3c3d0.jpg 660w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/2e290c61e858f12bdfe8daf4aa933e61eed3c3d0-278x300.jpg 278w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column row-control is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-columns bill-pages-es\">\n\n  <!-- Spanish Page 1 -->\n  <div class=\"wp-block-column\">\n    <figure class=\"wp-block-image size-large css-lightbox-es\">\n      <a href=\"#lb-es-1\" class=\"lb-open-es\">\n        <img decoding=\"async\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/10\/Understanding-Community-Utility-Bill-1-2-1.png\" alt=\"Comprensi\u00f3n de la factura de servicios p\u00fablicos de la comunidad - P\u00e1gina 1\" loading=\"lazy\">\n      <\/a>\n\n      <div class=\"lb-overlay-es\" id=\"lb-es-1\">\n        <div class=\"lb-controls-es\">\n          <button type=\"button\" class=\"lb-zoom-in-es\" aria-label=\"Acercar\">+<\/button>\n          <button type=\"button\" class=\"lb-zoom-out-es\" aria-label=\"Alejar\">\u2212<\/button>\n          <button type=\"button\" class=\"lb-zoom-reset-es\" aria-label=\"Restablecer zoom\">\u21ba<\/button>\n        <\/div>\n\n        <a href=\"#_\" class=\"lb-close-es\" aria-label=\"Cerrar ventana\">\u00d7<\/a>\n\n        <div class=\"lb-image-container-es\">\n          <img decoding=\"async\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/10\/Understanding-Community-Utility-Bill-1-2-1.png\" alt=\"Comprensi\u00f3n de la factura de servicios p\u00fablicos de la comunidad - P\u00e1gina 1\">\n        <\/div>\n      <\/div>\n    <\/figure>\n  <\/div>\n\n  <!-- Spanish Page 2 -->\n  <div class=\"wp-block-column\">\n    <figure class=\"wp-block-image size-large css-lightbox-es\">\n      <a href=\"#lb-es-2\" class=\"lb-open-es\">\n        <img decoding=\"async\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/10\/Understanding-Community-Utility-Bill-1-1-1.png\" alt=\"Comprensi\u00f3n de la factura de servicios p\u00fablicos de la comunidad - P\u00e1gina 2\" loading=\"lazy\">\n      <\/a>\n\n      <div class=\"lb-overlay-es\" id=\"lb-es-2\">\n        <div class=\"lb-controls-es\">\n          <button type=\"button\" class=\"lb-zoom-in-es\" aria-label=\"Acercar\">+<\/button>\n          <button type=\"button\" class=\"lb-zoom-out-es\" aria-label=\"Alejar\">\u2212<\/button>\n          <button type=\"button\" class=\"lb-zoom-reset-es\" aria-label=\"Restablecer zoom\">\u21ba<\/button>\n        <\/div>\n\n        <a href=\"#_\" class=\"lb-close-es\" aria-label=\"Cerrar ventana\">\u00d7<\/a>\n\n        <div class=\"lb-image-container-es\">\n          <img decoding=\"async\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/10\/Understanding-Community-Utility-Bill-1-1-1.png\" alt=\"Comprensi\u00f3n de la factura de servicios p\u00fablicos de la comunidad - P\u00e1gina 2\">\n        <\/div>\n      <\/div>\n    <\/figure>\n  <\/div>\n\n<\/div>\n\n<style>\n.bill-pages-es {\n  display: flex;\n  gap: 50px;\n}\n\n.bill-pages-es .wp-block-column {\n  min-width: 0;\n}\n\n.css-lightbox-es img {\n  display: block;\n  max-width: 100%;\n  height: auto;\n}\n\n.css-lightbox-es .lb-open-es {\n  display: block;\n  cursor: zoom-in;\n}\n\n\/* Fullscreen popup *\/\n.css-lightbox-es .lb-overlay-es {\n  display: none;\n  position: fixed;\n  inset: 0;\n  z-index: 999999;\n  background: rgba(0, 0, 0, 0.94);\n  align-items: center;\n  justify-content: center;\n  padding: 65px 20px 25px;\n  box-sizing: border-box;\n  overflow: auto;\n}\n\n.css-lightbox-es .lb-overlay-es:target {\n  display: flex;\n}\n\n\/* Image container *\/\n.lb-image-container-es {\n  width: 100%;\n  height: 100%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  overflow: auto;\n}\n\n\/* Desktop popup image: default 35% *\/\n.css-lightbox-es .lb-overlay-es .lb-image-container-es img {\n  display: block;\n  width: 35%;\n  max-width: none;\n  max-height: none;\n  height: auto;\n  flex-shrink: 0;\n  object-fit: contain;\n  transform: none;\n  transition: width 0.15s ease;\n}\n\n\/* Zoom controls *\/\n.lb-controls-es {\n  position: fixed;\n  top: 16px;\n  left: 20px;\n  z-index: 1000001;\n  display: flex;\n  gap: 8px;\n}\n\n.lb-controls-es button,\n.css-lightbox-es .lb-close-es {\n  color: #fff;\n  background: #333;\n  border: 1px solid #777;\n  border-radius: 5px;\n  cursor: pointer;\n  text-decoration: none;\n}\n\n.lb-controls-es button {\n  min-width: 42px;\n  min-height: 42px;\n  padding: 6px 12px;\n  font-size: 26px;\n  line-height: 1;\n}\n\n.lb-controls-es button:hover,\n.css-lightbox-es .lb-close-es:hover {\n  background: #555;\n}\n\n\/* Close button *\/\n.css-lightbox-es .lb-close-es {\n  position: fixed;\n  top: 16px;\n  right: 24px;\n  z-index: 1000002;\n  padding: 4px 12px;\n  font-size: 34px;\n  line-height: 1.2;\n}\n\n\/* Mobile: default 100% width *\/\n@media (max-width: 600px) {\n  .bill-pages-es {\n    gap: 20px;\n  }\n\n  .css-lightbox-es .lb-overlay-es {\n    padding: 65px 10px 20px;\n  }\n\n  .css-lightbox-es .lb-overlay-es .lb-image-container-es img {\n    width: 100% !important;\n  }\n\n  .lb-controls-es {\n    top: 12px;\n    left: 10px;\n  }\n\n  .css-lightbox-es .lb-close-es {\n    top: 12px;\n    right: 10px;\n  }\n}\n<\/style>\n\n<script>\n(function () {\n  function initSpanishBillLightboxes() {\n    document.querySelectorAll('.css-lightbox-es .lb-overlay-es').forEach(function (overlay) {\n      if (overlay.dataset.zoomReadyEs === '1') return;\n      overlay.dataset.zoomReadyEs = '1';\n\n      const img = overlay.querySelector('.lb-image-container-es img');\n      const zoomIn = overlay.querySelector('.lb-zoom-in-es');\n      const zoomOut = overlay.querySelector('.lb-zoom-out-es');\n      const zoomReset = overlay.querySelector('.lb-zoom-reset-es');\n      const container = overlay.querySelector('.lb-image-container-es');\n\n      if (!img || !zoomIn || !zoomOut || !zoomReset || !container) return;\n\n      const step = 5;\n      const minWidth = 20;\n      const maxWidth = 100;\n\n      function getDefaultWidth() {\n        return window.matchMedia('(max-width: 600px)').matches ? 100 : 35;\n      }\n\n      let width = getDefaultWidth();\n\n      function updateZoom() {\n        img.style.width = width + '%';\n      }\n\n      function resetZoom() {\n        width = getDefaultWidth();\n        updateZoom();\n        container.scrollTop = 0;\n        container.scrollLeft = 0;\n      }\n\n      zoomIn.addEventListener('click', function (e) {\n        e.preventDefault();\n        e.stopPropagation();\n        width = Math.min(width + step, maxWidth);\n        updateZoom();\n      });\n\n      zoomOut.addEventListener('click', function (e) {\n        e.preventDefault();\n        e.stopPropagation();\n        width = Math.max(width - step, minWidth);\n        updateZoom();\n      });\n\n      zoomReset.addEventListener('click', function (e) {\n        e.preventDefault();\n        e.stopPropagation();\n        resetZoom();\n      });\n\n      \/* Ctrl + mouse wheel zoom *\/\n      overlay.addEventListener('wheel', function (e) {\n        if (!e.ctrlKey) return;\n\n        e.preventDefault();\n\n        width = Math.max(\n          minWidth,\n          Math.min(maxWidth, width + (e.deltaY < 0 ? step : -step))\n        );\n\n        updateZoom();\n      }, { passive: false });\n\n      \/* Double click zoom *\/\n      img.addEventListener('dblclick', function (e) {\n        e.preventDefault();\n\n        width = width >= maxWidth\n          ? getDefaultWidth()\n          : Math.min(width + step, maxWidth);\n\n        updateZoom();\n      });\n\n      \/* Click outside image closes popup *\/\n      overlay.addEventListener('click', function (e) {\n        if (e.target === overlay) {\n          window.location.hash = '_';\n          resetZoom();\n        }\n      });\n\n      \/* Reset zoom when popup closes *\/\n      window.addEventListener('hashchange', function () {\n        if (window.location.hash !== '#' + overlay.id) {\n          resetZoom();\n        }\n      });\n\n      updateZoom();\n    });\n  }\n\n  if (document.readyState === 'loading') {\n    document.addEventListener('DOMContentLoaded', initSpanishBillLightboxes);\n  } else {\n    initSpanishBillLightboxes();\n  }\n})();\n<\/script>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"padding-top:var(--wp--preset--spacing--0);padding-right:var(--wp--preset--spacing--0);padding-bottom:var(--wp--preset--spacing--0);padding-left:var(--wp--preset--spacing--0)\"><strong>Definiciones de la factura de la Junta de Servicios P\u00fablicos<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1480px\">\n<div class=\"wp-block-group bpu-accordion billing-cycle-changes-bpu-page withd is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10)\">\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Junta de Servicios P\u00fablicos (BPU)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Organismo administrativo del Gobierno Unificado que presta servicios minoristas y mayoristas de electricidad y agua a Kansas City, Kansas, y a las jurisdicciones locales.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Cr\u00e9dito (CR)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Una cantidad de dinero aplicada a la cuenta del cliente que reduce el importe total que debe en su factura.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Kilovatio-hora de cr\u00e9dito (CRKWH)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Un kilovatio-hora de cr\u00e9dito mide la electricidad que los paneles solares del cliente devuelven a la red el\u00e9ctrica. Esto solo aparecer\u00e1 en la factura del cliente si este dispone de un sistema de energ\u00eda solar. <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Pie c\u00fabico (CU. FT.) \/ Cien pies c\u00fabicos (CCF)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Un pie c\u00fabico es una medida volum\u00e9trica de uso en la industria del agua y contiene aproximadamente 7,48 galones. Por lo tanto, cien (100) pies c\u00fabicos (CCF) equivalen aproximadamente a 748 galones. <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Cargo por servicio al cliente<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">El Cargo por servicio al cliente es uno de los Cargos mensuales base en un cuadro de tarifas. Este cargo normalmente cubre la recuperaci\u00f3n de los costes derivados de la prestaci\u00f3n del servicio a los clientes y no est\u00e1 relacionado con la cantidad de energ\u00eda que consume un cliente. El Cargo por servicio al cliente representa una parte del coste del acceso al sistema y del servicio al cliente, incluidos los costes de lectura de contadores, c\u00e1lculo de facturas, franqueo y los gastos asociados a la inversi\u00f3n b\u00e1sica en instalaciones en cada punto de servicio, como contadores, transformadores, l\u00edneas de servicio, etc.  <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Cargo por energ\u00eda<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Un Cargo por energ\u00eda es una tarifa aplicada a la cantidad de energ\u00eda utilizada por un cliente, expresada en kilovatios-hora (kWh).<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Componente de tarifa de energ\u00eda (ERC)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">El Componente de Tarifa de Energ\u00eda (ERC) es una cl\u00e1usula adicional aplicada a la cantidad de energ\u00eda utilizada por un cliente para recuperar los costes de combustible de la empresa de servicios p\u00fablicos y todos los costes de energ\u00eda comprada, as\u00ed como otros costes auxiliares incurridos para suministrar energ\u00eda a los clientes.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Recargo ambiental<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">El Recargo Ambiental (ESC) es una cl\u00e1usula adicional para prever la recuperaci\u00f3n anual de la inversi\u00f3n de capital de la empresa de servicios p\u00fablicos en proyectos necesarios para cumplir con las normativas ambientales federales, estatales o locales.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Plan de Pago Equitativo (EPP)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Aparece en las facturas de los clientes inscritos en el Plan de Pago Igualitario (EPP) de BPU. Este plan opcional ayuda a que los pagos de servicios p\u00fablicos sean m\u00e1s previsibles, al basar el pago mensual en el promedio de los costes de servicios p\u00fablicos del cliente durante los \u00faltimos 12 meses. El resumen muestra los cargos actuales por servicios p\u00fablicos del cliente, el pago mensual del EPP, cualquier saldo arrastrado y el saldo de liquidaci\u00f3n, que refleja la diferencia entre los cargos reales por servicios p\u00fablicos y los pagos realizados a trav\u00e9s del plan. Los clientes que no est\u00e9n inscritos en el EPP no ver\u00e1n este resumen en su factura. Para obtener m\u00e1s informaci\u00f3n sobre el EPP, visite <a href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/ayuda-para-el-pago\/\">https:\/\/bpu.com\/es\/tarifas-de-facturacion\/ayuda-para-el-pago\/<\/a><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Lectura estimada (EST)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Las circunstancias meteorol\u00f3gicas o imprevistas pueden impedirnos obtener una lectura real del contador. En este caso, se realizar\u00e1 una estimaci\u00f3n de la lectura de su contador. <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Tasa del Plan de Agua de Kansas<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Tasa impuesta por el Estado de Kansas basada en los galones de agua consumidos.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Kilovatio-hora (KWH)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Un kilovatio-hora equivale a 1000 vatios-hora y es una medida de energ\u00eda. Es el uso de la potencia en relaci\u00f3n con el tiempo. Por ejemplo: una bombilla de 100 vatios encendida durante 10 horas consumir\u00eda 1000 vatios-hora o 1 kWh.  <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Programa de Asistencia Energ\u00e9tica para Hogares de Bajos Ingresos (LIEAP)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Un programa financiado por el gobierno que ayuda a los hogares que cumplen los requisitos a pagar una parte de sus costes energ\u00e9ticos dom\u00e9sticos. Cuando se aplica la asistencia a una cuenta de BPU, la secci\u00f3n LIEAP de la factura muestra cualquier cr\u00e9dito remanente de un saldo anterior, la nueva asistencia a\u00f1adida, la cantidad aplicada a la factura actual y el cr\u00e9dito restante disponible. Esta secci\u00f3n solo aparece en las cuentas con asistencia LIEAP o con un cr\u00e9dito LIEAP restante.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para m\u00e1s informaci\u00f3n, visite <a href=\"https:\/\/www.dcf.ks.gov\/services\/ees\/pages\/energyassistance.aspx\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"new-target\">https:\/\/www.dcf.ks.gov\/services\/ees\/pages\/energyassistance.aspx<\/a><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Pago en sustituci\u00f3n de impuestos (PILOT)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Una tasa establecida por ordenanza del Gobierno Unificado (UG) que requiere que la BPU pague un porcentaje de sus ingresos brutos para cubrir ciertos costes del UG incurridos debido a que la BPU opera como una empresa de servicios p\u00fablicos. El PILOT se realiza en sustituci\u00f3n de los impuestos sobre la propiedad y las tasas de franquicia. <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Cl\u00e1usula adicional (Rider)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Una cl\u00e1usula adicional (Rider) es una adici\u00f3n al cuadro de tarifas. Su prop\u00f3sito principal es establecer una disposici\u00f3n que podr\u00eda no estar incluida en los Cargos mensuales base y que puede aplicarse a m\u00e1s de un cuadro de tarifas, eliminando as\u00ed la necesidad de redundancia entre los distintos cuadros. <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Gobierno Unificado (UG)<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Kansas City, Kansas es una ciudad en el estado de Kansas y es la sede del condado de Wyandotte. Forma parte de un gobierno consolidado de ciudad-condado conocido como el \u00abGobierno Unificado\u00bb (UG). <\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details bpu-acc is-layout-flow wp-block-details-is-layout-flow\"><summary>Tasa del Plan de Agua<\/summary>\n<div class=\"wp-block-group bpu-acc__body is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Una tasa estatal, obligatoria para todos los clientes de agua en Kansas. La ley estatal exige que todas las empresas de servicios de agua cobren a los clientes una tasa basada en el consumo y la remitan al Estado de Kansas para el Plan de Agua de Kansas. El estado utiliza este dinero para gestionar problemas h\u00eddricos en todo el estado, como fuentes sostenibles, gesti\u00f3n de inundaciones, calidad del agua y protecci\u00f3n de humedales.  <\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group billing-inner-section billing-inner-section--faqs is-layout-constrained wp-container-core-group-is-layout-278fe766 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group billing-inner-section__header billing-inner-section__header--center is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"billing-inner-eyebrow billing-inner-eyebrow--green wp-block-paragraph\">TARIFAS DE TARJETA DE CR\u00c9DITO Y FECHAS DE VENCIMIENTO<\/p>\n\n\n\n<h2 id=\"billing-inner-faqs-heading\" class=\"wp-block-heading billing-inner-section__title\">Informaci\u00f3n importante sobre la facturaci\u00f3n<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns billing-inner-faqs__grid is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column billing-inner-faq-card billing-inner-faq-card--fees is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"billing-inner-eyebrow billing-inner-eyebrow--orange wp-block-paragraph\">TARIFAS Y PAGOS<\/p>\n\n\n\n<h3 class=\"wp-block-heading billing-inner-faq-card__title\">Tarifas de procesamiento de tarjetas de cr\u00e9dito<\/h3>\n\n\n\n<p class=\"billing-inner-faq-card__body wp-block-paragraph\">Se aplica una tarifa del 2% a los pagos con tarjeta de cr\u00e9dito, tarjeta de d\u00e9bito y monedero digital (por ejemplo, Apple Pay, PayPal). Pague desde una cuenta bancaria (ACH\/eCheck) para evitar la tarifa. Las preguntas frecuentes completas explican qu\u00e9 est\u00e1 cubierto, por qu\u00e9 existe la tarifa y c\u00f3mo cambiar los m\u00e9todos de pago.  <\/p>\n\n\n\n<div class=\"wp-block-buttons billing-inner-faq-card__cta is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-billing-inner-primary\"><a class=\"wp-block-button__link has-bpu-i-green-background-color has-background wp-element-button\" href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/facturacion\/preguntas-frecuentes-sobre-las-tasas-de-tramitacion\/\">Ver preguntas frecuentes sobre tarifas<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column billing-inner-faq-card billing-inner-faq-card--cycle is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"billing-inner-eyebrow billing-inner-eyebrow--green wp-block-paragraph\">FACTURA ACTUALIZADA<\/p>\n\n\n\n<h3 class=\"wp-block-heading billing-inner-faq-card__title\">Preguntas frecuentes<\/h3>\n\n\n\n<p class=\"billing-inner-faq-card__body wp-block-paragraph\">\u00bfTiene preguntas sobre su factura? Hemos actualizado nuestra factura para que sea m\u00e1s f\u00e1cil de leer y comprender. Explore las preguntas frecuentes a continuaci\u00f3n para saber qu\u00e9 hay de nuevo, qu\u00e9 se mantiene igual y c\u00f3mo leer su extracto actualizado.  <\/p>\n\n\n\n<div class=\"wp-block-buttons billing-inner-faq-card__cta is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-billing-inner-primary\"><a class=\"wp-block-button__link has-bpu-i-green-background-color has-background wp-element-button\" href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/facturacion\/preguntas-frecuentes-sobre-facturacion\/\">Ver preguntas frecuentes sobre ciclos<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group billing-inner-section billing-inner-section--assist is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group billing-inner-assist__inner is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full img-center\"><img loading=\"lazy\" decoding=\"async\" width=\"283\" height=\"63\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/Group-351.png\" alt=\"&quot;&quot;\" class=\"wp-image-20284\"\/><\/figure>\n\n\n\n<h2 id=\"billing-inner-assist-heading\" class=\"wp-block-heading billing-inner-assist__title\">\u00bfNecesita ayuda?<\/h2>\n\n\n\n<p class=\"billing-inner-assist__text wp-block-paragraph\">Contacte con el Servicio de Atenci\u00f3n al Cliente. Estamos aqu\u00ed para ayudarle. <\/p>\n\n\n\n<div class=\"wp-block-buttons billing-inner-assist__cta is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-billing-inner-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bpu.com\/es\/contacta-con-nosotros\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/main>\n","protected":false},"excerpt":{"rendered":"<p>BPU ha creado una gu\u00eda para ayudar a los clientes a comprender las tarifas y cargos de su factura de servicios p\u00fablicos. Consulte la ilustraci\u00f3n para obtener m\u00e1s informaci\u00f3n. <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":93753,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-93862","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comprender mi factura de BPU<\/title>\n<meta name=\"description\" content=\"Aprenda a leer sus facturas y extractos mensuales de BPU de electricidad, agua, alcantarillado y residuos. 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