{"id":93880,"date":"2026-05-19T18:30:00","date_gmt":"2026-05-19T18:30:00","guid":{"rendered":"https:\/\/bpudev.wpenginepowered.com\/tarifas-de-facturacion\/asistencia-de-pago\/"},"modified":"2026-08-24T18:00:09","modified_gmt":"2026-08-24T18:00:09","slug":"ayuda-para-el-pago","status":"publish","type":"page","link":"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/ayuda-para-el-pago\/","title":{"rendered":"Asistencia para el Pago"},"content":{"rendered":"\n<main class=\"wp-block-group bpu-page payment-assisment is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-center-left is-light bpu-hero herophone heroipad\" style=\"min-height:574px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"765\" class=\"wp-block-cover__image-background wp-image-92586 size-full\" alt=\"BPU Payment Assistance\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-scaled.png\" data-object-fit=\"cover\" srcset=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-scaled.png 2560w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-300x90.png 300w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-1024x306.png 1024w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-768x230.png 768w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-1536x459.png 1536w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/07\/\ud83d\uddbc-Photo_-BPU-6th-MN-building-1-2048x612.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-text-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading bpu-hero__title\">Asistencia para el Pago<\/h1>\n\n\n\n<p class=\"bpu-hero__lede wp-block-paragraph\">\u00bfTiene facturas pendientes, est\u00e1 entre n\u00f3minas o se enfrenta a dificultades? Tiene opciones. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns b-for-all is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column bpu-breadcrumb is-layout-constrained wp-container-core-column-is-layout-b0a97ee5 wp-block-column-is-layout-constrained\" style=\"flex-basis:100%\">\n<p class=\"new-breadcrum-for-all wp-block-paragraph\"><strong><a href=\"\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inicio<\/a> &gt; <a href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/\" data-type=\"page\" data-id=\"9103\">Facturaci\u00f3n y Tarifas<\/a> &gt; <span aria-current=\"page\">Asistencia para el Pago<\/span><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group bpu-section pa-programs is-layout-constrained wp-container-core-group-is-layout-278fe766 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group bpu-section__header bpu-section__header--center is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"bpu-eyebrow bpu-eyebrow--green wp-block-paragraph\">RECURSOS DISPONIBLES<\/p>\n\n\n\n<h2 id=\"pa-programs-heading\" class=\"wp-block-heading bpu-section__title\">Programas de Asistencia de Pago<\/h2>\n\n\n\n<p class=\"bpu-section__intro pa-programs__intro  pad wp-block-paragraph\">Entendemos que la vida puede presentar desaf\u00edos inesperados. Por eso estamos aqu\u00ed para apoyar a nuestra comunidad con programas de asistencia de pago dise\u00f1ados para ayudarle a mantenerse conectado cuando m\u00e1s lo necesita. Obtenga m\u00e1s informaci\u00f3n sobre los programas a continuaci\u00f3n para encontrar el que mejor se adapte a su situaci\u00f3n.  <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns pa-programs-grid is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group bpu-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<h3 id=\"pa-card-hardship\" class=\"wp-block-heading bpu-card__title bpu-card__title--blue\">Programa de Asistencia por Dificultades<\/h3>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Le ayudamos a superar desaf\u00edos financieros inesperados como el desempleo o emergencias de salud.<\/p>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Qu\u00e9 Ofrece<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Un pago \u00fanico de hasta 500 \u20ac para ayudar a cubrir las facturas de electricidad y agua.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Requisitos de Elegibilidad<\/p>\n\n\n\n<ul class=\"wp-block-list bpu-card__list\">\n<li>Servicio activo de BPU durante 6 meses consecutivos.<\/li>\n\n\n\n<li>Prueba de ingresos (o falta de ingresos) y verificaci\u00f3n de gastos.<\/li>\n\n\n\n<li>Prueba de residencia para la direcci\u00f3n de su factura de BPU.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">C\u00f3mo Solicitar<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\"><a href=\"https:\/\/unitedwaygkc.org\/bpu-hardship-assistance-form\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"target_a\"><strong>Haga clic aqu\u00ed<\/strong><\/a> o llame al <a href=\"tel:9133716772\" class=\"tel_num\"><strong>(913) 371-6772<\/strong><\/a> para conocer los siguientes pasos.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group bpu-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<h3 id=\"pa-card-utility\" class=\"wp-block-heading bpu-card__title bpu-card__title--orange\">Programa de Asistencia para Servicios P\u00fablicos<\/h3>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Proporciona ayuda financiera a los hogares que cumplen las directrices de ingresos.<\/p>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Qu\u00e9 Ofrece<\/p>\n\n\n\n<ul class=\"wp-block-list bpu-card__list\">\n<li>Asistencia de hasta 500 \u20ac una vez cada 12 meses.<\/li>\n\n\n\n<li>Cubre todos los servicios de BPU (excluye dep\u00f3sitos, tarifas de conexi\u00f3n o reconexi\u00f3n).<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Requisitos de Elegibilidad<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Ingresos del hogar dentro del 200 % del nivel de pobreza federal (basado en los \u00faltimos 30 d\u00edas).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">C\u00f3mo Solicitar<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Los fondos se distribuyen a trav\u00e9s de socios locales como Avenue of Life, El Centro y Cross-Lines. Llame al <a href=\"tel:211\" class=\"tel_num\"><strong>2-1-1<\/strong><\/a> para encontrar una agencia participante e iniciar su solicitud. <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group bpu-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<h3 id=\"pa-card-arrangements\" class=\"wp-block-heading bpu-card__title bpu-card__title--green\">Acuerdos de Pago de Servicios<\/h3>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Planes flexibles para ayudarle a gestionar su factura cuando las circunstancias dificultan el pago a tiempo.<\/p>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Qu\u00e9 Ofrece<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Planes de pago personalizados para mantenerle al d\u00eda y evitar atrasos.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">C\u00f3mo Solicitar<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">P\u00f3ngase en contacto con nuestro equipo de Atenci\u00f3n al Cliente en el <a href=\"tel:9135739145\" class=\"tel_num\"><strong>(913) 573-9145<\/strong><\/a> para hablar sobre sus opciones.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group bpu-section bpu-section--alt pa-help is-layout-constrained wp-container-core-group-is-layout-278fe766 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group pa-help-row is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-58e208a1 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large pa-help__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/5a85954bb873f66843725b218dc86af5f3f4af5b-1024x683.jpg\" alt=\"Programas de Asistencia de Pago de BPU\" class=\"wp-image-20455\" srcset=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/5a85954bb873f66843725b218dc86af5f3f4af5b-1024x683.jpg 1024w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/5a85954bb873f66843725b218dc86af5f3f4af5b-300x200.jpg 300w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/5a85954bb873f66843725b218dc86af5f3f4af5b-768x512.jpg 768w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/5a85954bb873f66843725b218dc86af5f3f4af5b-1536x1024.jpg 1536w, https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/5a85954bb873f66843725b218dc86af5f3f4af5b-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group pa-help__copy is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-eyebrow bpu-eyebrow--green wp-block-paragraph\">CONTACTE CON NOSOTROS<\/p>\n\n\n\n<h2 id=\"pa-help-heading\" class=\"wp-block-heading bpu-section__title\">Estamos Aqu\u00ed para Ayudarle<\/h2>\n\n\n\n<p class=\"bpu-section__intro wp-block-paragraph\">Nuestro objetivo es asegurarnos de que cada cliente tenga acceso al apoyo que necesita. Si tiene alguna pregunta o necesita orientaci\u00f3n, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente. <\/p>\n\n\n\n<div class=\"wp-block-group pa-help__contact is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-a1b15d37 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full pa-help__contact-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"35\" height=\"34\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/Frame-12.png\" alt=\"&quot;&quot;\" class=\"wp-image-20458\"\/><\/figure>\n\n\n\n<p class=\"has-green-bright-color has-text-color has-link-color wp-elements-344b6a4d329426d8e05507a30d437155 wp-block-paragraph\">Tel\u00e9fono: <a href=\"tel:9135739190\" data-type=\"tel\" data-id=\"tel:913-573-9190\">(913) 573-9190<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pa-help__contact is-nowrap is-layout-flex wp-container-core-group-is-layout-0ce06dcb wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full pa-help__contact-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"35\" height=\"34\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/Frame-122.png\" alt=\"&quot;&quot;\" class=\"wp-image-20459\"\/><\/figure>\n\n\n\n<p class=\"has-green-bright-color has-text-color has-link-color wp-elements-14d04e37c7adee06c29d1a110186e3dd wp-block-paragraph\">Correo electr\u00f3nico: <a href=\"mailto:custservice@bpu.com\">custservice@bpu.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group bpu-section pa-manage is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-60061f88 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group bpu-section__header is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<h2 id=\"pa-manage-heading\" class=\"wp-block-heading bpu-section__title pad\">M\u00e1s Formas de Gestionar su Factura<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns pa-manage-grid is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group bpu-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group pa-manage-card__head is-nowrap is-layout-flex wp-container-core-group-is-layout-0ce06dcb wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full pa-manage-card__icon\"><img loading=\"lazy\" decoding=\"async\" width=\"149\" height=\"67\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/Group1-1.png\" alt=\"Logotipo de FlexPay\" class=\"wp-image-20460\"\/><\/figure>\n\n\n\n<h3 id=\"pa-manage-flexpay\" class=\"wp-block-heading pa-manage-card__title\" style=\"font-size:0px;line-height:0\">FlexPay<\/h3>\n<\/div>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Pague por adelantado la electricidad y el agua como un plan de tel\u00e9fono prepago: sin dep\u00f3sitos, recargos por retraso<br\/>o tarifas de desconexi\u00f3n.<\/p>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Qu\u00e9 Ofrece<\/p>\n\n\n\n<ul class=\"wp-block-list bpu-card__list\">\n<li>Pague peque\u00f1as cantidades a lo largo del mes en lugar de recibir <br\/>una factura tradicional.<\/li>\n\n\n\n<li>El seguimiento diario del uso le ayuda a mantenerse informado y puede generar ahorros.<\/li>\n\n\n\n<li>M\u00faltiples formas de pago: quiosco, en l\u00ednea, aplicaci\u00f3n m\u00f3vil o tel\u00e9fono.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">C\u00f3mo Inscribirse<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Llame al <a href=\"tel:9135739190\" class=\"tel_num\">(913) 573-9190<\/a> para inscribirse a trav\u00e9s del Servicio de Atenci\u00f3n al Cliente. Despu\u00e9s de inscribirse, visite <a href=\"https:\/\/www.myusage.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"target_a\">www.myusage.com<\/a> para gestionar su cuenta FlexPay y supervisar su uso. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons bpu-card__cta is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bpu.com\/es\/tarifas-de-facturacion\/facturacion\/#flexpay\">M\u00e1s informaci\u00f3n sobre FlexPay<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group bpu-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group pa-manage-card__head is-nowrap is-layout-flex wp-container-core-group-is-layout-0ce06dcb wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full pa-manage-card__icon\"><img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"67\" src=\"https:\/\/bpu.com\/wp-content\/uploads\/2026\/05\/Group2-1.png\" alt=\"&quot;&quot;\" class=\"wp-image-20461\"\/><\/figure>\n\n\n\n<h3 id=\"pa-manage-epp\" class=\"wp-block-heading pa-manage-card__title\">Plan de Pago Equitativo (EPP)<\/h3>\n<\/div>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Elimine los altibajos de su factura de servicios con pagos mensuales<br\/>predecibles.<\/p>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">Qu\u00e9 Ofrece<\/p>\n\n\n\n<ul class=\"wp-block-list bpu-card__list\">\n<li>Su pago mensual se basa en un promedio de 12 meses de su<br\/>consumo de servicios.<\/li>\n\n\n\n<li>Le ayuda a presupuestar y evitar picos estacionales.<\/li>\n\n\n\n<li>Se recalcula cada seis meses para reflejar su uso real.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group bpu-card__group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"bpu-card__label wp-block-paragraph\">C\u00f3mo Inscribirse<\/p>\n\n\n\n<p class=\"bpu-card__body wp-block-paragraph\">Llame al <a href=\"tel:9135739190\" class=\"tel_num\">(913) 573-9190<\/a> o inscr\u00edbase en l\u00ednea a trav\u00e9s de su cuenta MyMeter en la p\u00e1gina Gestionar Cuenta.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons bpu-card__cta target_new is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button target-new\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mymeter.bpu.com\/\">Inscribirse a trav\u00e9s de MyMeter<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/main>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfTiene facturas pendientes, est\u00e1 entre n\u00f3minas o se enfrenta a dificultades? Inf\u00f3rmese sobre los programas de asistencia de pago de BPU, dise\u00f1ados para ayudarle a mantenerse conectado cuando m\u00e1s lo necesita. <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":93775,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-93880","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Programas de Asistencia de Pago<\/title>\n<meta name=\"description\" content=\"Explore la asistencia para el pago. 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