OUTAGE: Electric 913.573.9522 | Water 913.573.9622
OUTAGE:
Electric 913.573.9522
OUTAGE:
Water 913.573.9622
Outage Restoration Process

A row of multicolored homes.

Outage Restoration & Preparation

Getting your power restored after an outage

Due to lightning, wind, snow, ice and sometimes even animals, occasional power outages are unavoidable. Should a disruption occur, you can be confident that BPU will be working to get power restored as quickly as possible. Watch our video to learn more about our process for restoring your power when an outage occurs.

View our power outage restoration protocols

Get an overview of the step-by-step process that BPU must follow first to identify the extent of the problems and then work to fix them.

Be prepared for severe weather

BPU is ready to leap into action at a moment's notice in the event of an outage. But there are a few simple things you can do to be prepared, too if severe weather is on the way. A little planning is all it takes.

 
Shelter

​​1. Be Shelter-Aware

Do you have an appropriate shelter or know the location of the nearest one in case of a tornado or other severe weather?


Food & Water

2. Food & Water

Make sure you have at least a 3-day, shelf-stable supply and that you are stocked up on any needed medicine or prescriptions.


Emergency Kit

​​3. Emergency Kit

Store flashlights, batteries, first aid kit, blankets, etc.
 


​​4. Charge Up

Make sure your phone and other devices are fully charged.
 


Fill Up Your Tank

​​5. Fill Up Your Tank

Make sure your car's fuel tank is full.


​​6. Practice a Plan

Make sure everyone in your house knows where to go, where the emergency supplies are and what they can do to help.

Outage Restoration
NEED TO REPORT AN ELECTRICAL OUTAGE?

Please call 913-573-9522



Do you or someone in your home depend on an in-home oxygen concentrator or other Life-saving medical device? Click here or call 913-573-9928 to find out how to be listed as a life support account.


logo

540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

Equal Opportunity Employer | Careers ©2024 Kansas City Board of Public Utilities | Privacy | Site Map | Español
© 2024 Kansas City Board of Public Utilities