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Elevating Your Experience with Technology

for Better Service and Improved Efficiency

Keeping Your Power

Reliable: Drone-Assisted
Line Inspections

To ensure electric service, BPU uses aerial drones
to inspect hard-to-reach transmission lines and
equipment. This advanced technology allows our
team to quickly assess the condition of critical
infrastructure, identify maintenance needs, and
address potential issues before they impact your
service.

Manage Your Account with MyMeter Online Expanded Outage
Customer Portal: Easy Access Anytime, Anywhere Map Features

With BPU’s new MyMeter online customer portal, you can easily BPU has also expanded features on
manage your account, pay bills, set up auto payments, and track its online Outage Map, including new
your electric and water usage trends—all from your computer Status Alert pop-ups and expanded
or the MyMeter app. Whether you’re starting, stopping, or IVR Messaging capabilities to help
transferring service, MyMeter puts the control at your fingertips. keep customers up-to-date and
To get started, visit mymeter.bpu.com or click the ‘My Account’ aware during outage events.
button at the top of bpu.com. Follow these quick steps to register:

n Residential customers: Use your date of birth
as your registration code.
n Commercial customers: Use the
phone number associated with your
account as your registration code. View outage updates
at outage.bpu.com
You will need your account number and the name
exactly as it appears on your bill to complete
registration. If you need assistance, call us at
913-573-9190.

BPU.com: Website Accessibility Improvements Stay Updated with

BPU has added a new Accessibility BPU Text Alerts
Tool to its award-winning website,
enhancing the experience for visitors BPU sends important text alerts for outages, water
with disabilities and language barriers. leaks, billing updates, and more. If you’ve provided a
The tool optimizes screen reader phone number, you were automatically opted into these
notifications.
compatibility and keyboard navigation
for customers who are visually BPU’s text alerts now come
impaired, blind, or deaf. It also offers from 80213 (previously
1-800-843-3500). We
features that improve accessibility for recommend updating this
those with cognitive disabilities such number in your contacts
as Autism, Dyslexia, ADHD, and for to ensure you continue
individuals prone to seizures. receiving important
In collaboration with the Unified Government (UG) Health Department, BPU notifications.
has also expanded language options, adding Swahili, Burmese, Nepali, and For any questions, call
Hmong, in addition to English and Spanish, to better serve our diverse community. 913-573-9190.
To access this tool, click the blue icon on the bottom left corner of bpu.com.

6 | FALL 2024