Page 6 - Fall 2023 BPU Connection PDF - FINAL
P. 6
Meeting Community Needs Continued from page 1
PERFORMANCE THE ENVIRONMENT
The utility is continually Working to reduce its impact on the environment
working to improve – monitoring and improve community health, BPU has cut its carbon
and analyzing performance data, emissions by more than 50% since 2005 (a reduction of
implementing performance 1.68 million tons less emission) by switching to “greener”
metrics, and seeking inputs and renewable energy sources. Conservation measures also
priorities through customer and reduce water usage and waste, and minimize the impact
stakeholder surveys and inputs. on wildlife and waterways.
BPU has once again exceeded
all federal and state water safety
standards. In addition, on an
annualized basis in 2022 the
average customer experienced
1.69 service interruptions,
totaling 2.5 hours, with service
restored within 1.5 hours*.
QUALITY OF LIFE
BPU conducted 41,000 BPU works to not only provide best-in-class utility
tests on 8,700 water services, but to improve the daily lives of its customers
samples last year to working to provide timely and accurate information,
improving reliability and reducing outages, and
ensure safe, potable, and supporting community initiatives. BPU provided
reliable drinking water $225,000 in utility assistance to customers in 2022, and
for the community. more than $1.5 million since the program’s inception.
In December 2022, the BPU Board authorized another
$250,000 in utility assistance for use in 2023.
DID YOU Residential
KNOW? In-Home Life
Support Program
If you or someone in your home uses an
oxygen concentrator, dialysis machine, ventilator,
respirator, aspirator/suction machine or electric
motorized wheelchair, your account may be able
to be identified as life support.
Contact the dedicated BPU life support
line at 913-573-9928 to request the required
paperwork and verification procedures. If a
BPU maintains 19,000 streetlights in power outage should occur in your area, BPU will
our community. Call 913-573-9522 work to restore services as soon as possible, but
to report any streetlight issues, outages may last for minutes, hours or in severe
providing a pole number, address or cases, several days.
cross streets, and the problem. Life support status does not indicate or guarantee that your power will be restored
immediately, so it is advised that participants always have a contingency plan in place
should an outage occur, such as a backup power source or a plan for relocating until your
6 | FALL 2023 power is restored.