Page 3 - BPU_SustainabilityReport_11.21.24
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MESSAGE


                              FROM THE


                              GENERAL

                              MANAGER




                                                                   Bill Johnson
                                                              General Manager





        Welcome to our annual Sustainability Report. We remain committed to providing reliable and
        affordable electric and water services while taking meaningful steps to protect the environment and
        support our community. By focusing on environmental stewardship, community well-being, and
        operational efficiency, we are committed to progress and improvement in the years ahead.



                   ENVIRONMENTAL

                      We are actively reducing our carbon footprint and environmental impact,
                      with a focus on continuous improvement through:
                      •  Expanding clean energy sources like solar, wind, and hydropower.
                      •  Upgrading infrastructure to enhance energy efficiency.
                      •  Implementing water conservation measures to reduce usage and waste.
                      •  Increasing recycling and waste reduction efforts in our daily operations.
                      •  Applying green building practices to all new projects.


                   QUALITY OF LIFE

                      We are committed to continually improving the quality of life for our customers by:

                      •  Strengthening infrastructure to improve reliability and reduce outages.
                      •  Ensuring access to clean, safe water for public health.
                      •  Supporting local community initiatives that enhance well-being.
                      •  Building stronger customer relationships through ongoing outreach and feedback.


                   PERFORMANCE


                      We are dedicated to delivering reliable, high-quality services and are always
                      looking for ways to improve by:
                      •  Monitoring performance to identify opportunities for growth.
                      •  Promoting innovation and collaboration to drive continuous progress.
                      •  Improving the customer experience with more convenient, accessible services.
                      •  Increasing recycling and waste reduction efforts in our daily operations.
                      •  Consistently refining and modernizing our operations for greater efficiency
                        and effectiveness.








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