Page 3 - BPU_SustainabilityReport_11.21.24
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MESSAGE
FROM THE
GENERAL
MANAGER
Bill Johnson
General Manager
Welcome to our annual Sustainability Report. We remain committed to providing reliable and
affordable electric and water services while taking meaningful steps to protect the environment and
support our community. By focusing on environmental stewardship, community well-being, and
operational efficiency, we are committed to progress and improvement in the years ahead.
ENVIRONMENTAL
We are actively reducing our carbon footprint and environmental impact,
with a focus on continuous improvement through:
• Expanding clean energy sources like solar, wind, and hydropower.
• Upgrading infrastructure to enhance energy efficiency.
• Implementing water conservation measures to reduce usage and waste.
• Increasing recycling and waste reduction efforts in our daily operations.
• Applying green building practices to all new projects.
QUALITY OF LIFE
We are committed to continually improving the quality of life for our customers by:
• Strengthening infrastructure to improve reliability and reduce outages.
• Ensuring access to clean, safe water for public health.
• Supporting local community initiatives that enhance well-being.
• Building stronger customer relationships through ongoing outreach and feedback.
PERFORMANCE
We are dedicated to delivering reliable, high-quality services and are always
looking for ways to improve by:
• Monitoring performance to identify opportunities for growth.
• Promoting innovation and collaboration to drive continuous progress.
• Improving the customer experience with more convenient, accessible services.
• Increasing recycling and waste reduction efforts in our daily operations.
• Consistently refining and modernizing our operations for greater efficiency
and effectiveness.
03 Sustainability Report 2024