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Customer Service
107,000 Calls Answered
in 2023
More than 16,000 of those
calls were in Spanish.
540 Minnesota Avenue
Kansas City, KS 66101
bpu.com
Accessibility
Website Enhanced with
New Tools
Improved navigation for
users with disabilities.
BPUInPerson
Personalized Customer
Service
Offering help with billing,
payment arrangements, and
starting or stopping service
PERFORMANCE
with a reserved time for you.
Safe, reliable, and efficient utilities driven
MyMeter by innovation and excellence.
Portal
Online Customer Portal
Manage your account and
monitor your usage with ease
anytime, from anywhere.
Excellence in Financial
Reporting, 42 years strong
BPU was awarded the
Certificate of Achievement for
Excellence by the Government
Finance Officers Association
for its annual comprehensive
financial report.
Printed on recycled paper.
