Page 7 - BPU_SustainabilityReport_11.21.24
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RELIABLE SERVICE




               ELECTRIC                                               WATER


                BPU is dedicated to providing reliable electric service   •  BPU once again exceeded all standards for safe
                by utilizing a diverse mix of energy sources and       and high-quality water, conducting over 41,000
                maintaining a modern, efficient network. Electric      tests on 8,700 water samples.
                reliability is assessed through three key metrics:    •  Approximately 6,800 hydrants were inspected to
                •  Frequency of interruptions.                         ensure they support fire safety.
                •  Average outage duration.                           •  More than 500 anti-corrosion devices were
                                                                       installed to extend the life of water mains and
                •  Restoration time.                                   reduce pipe breaks.
                These industry-standard measures are widely
                recognized as best practices for comparing
                utility services.


        2023 BPU ELECTRIC


        RELIABILITY PERFORMANCE                                                             *




                      Frequency of                 Average Duration                     Average
                 interruptions per year¹           of interruptions²               Restoration Time 3
                        1.90                       ~2.9 hours                      ~1.5 hours



                *Major Events Excluded
                ¹SAIFI = System Average Interruption Frequency Index. It is the number of electric interruptions, per year, the average customer experienced.
                ²SAIDI = System Average Interruption Duration Index. It is the minutes of electric interruptions, per year, the average customer experienced.
                ³CAIDI = Customer Average Interruption Duration Index. It is the average number of minutes it takes to restore non-momentary electric interruptions.




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