Page 7 - BPU_SustainabilityReport_11.21.24
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RELIABLE SERVICE
ELECTRIC WATER
BPU is dedicated to providing reliable electric service • BPU once again exceeded all standards for safe
by utilizing a diverse mix of energy sources and and high-quality water, conducting over 41,000
maintaining a modern, efficient network. Electric tests on 8,700 water samples.
reliability is assessed through three key metrics: • Approximately 6,800 hydrants were inspected to
• Frequency of interruptions. ensure they support fire safety.
• Average outage duration. • More than 500 anti-corrosion devices were
installed to extend the life of water mains and
• Restoration time. reduce pipe breaks.
These industry-standard measures are widely
recognized as best practices for comparing
utility services.
2023 BPU ELECTRIC
RELIABILITY PERFORMANCE *
Frequency of Average Duration Average
interruptions per year¹ of interruptions² Restoration Time 3
1.90 ~2.9 hours ~1.5 hours
*Major Events Excluded
¹SAIFI = System Average Interruption Frequency Index. It is the number of electric interruptions, per year, the average customer experienced.
²SAIDI = System Average Interruption Duration Index. It is the minutes of electric interruptions, per year, the average customer experienced.
³CAIDI = Customer Average Interruption Duration Index. It is the average number of minutes it takes to restore non-momentary electric interruptions.
07 Sustainability Report 2024