Billing That Works for You
BPU sends one monthly bill for electric, water, sewer, and trash services. You can review your charges, choose a payment option, sign up for paperless billing, or find help if you need assistance with your bill.
ONE ACCOUNT. EVERYTHING YOU NEED.
About MyMeter
BPU’s MyMeter portal makes managing your utilities simple and convenient. Pay your bill, track your water and energy usage, or set up Auto Pay—all in one place. Start, stop, or transfer your service online, customize alerts to stay on top of your account, and explore tools like usage charts to understand your bill. With MyMeter, you’re in control, saving time, money, and resources while making it easier to manage your utility needs.
Ready to sign up?
All you need is your BPU account number (printed on your bill) and your service-address ZIP code.
Open MyMeter
Go to mymeter.bpu.com and click “Register” in the top-right corner and follow the prompts.
Create your login
Enter your account number and ZIP code, then choose a username and password.
Set preferences
Add a phone number for text alerts, choose paperless if you want, and you’re done.
Compare Your Payment Options
Ways to Pay Your Bill
BPU is expanding payment options to make managing your Wyandotte County utility bills easier and more convenient.
Payment Method
Check
Direct Bank Account
Credit & Debit Card
Money Order
Cash
Online
Check
Available
Direct Bank Account
Available
Credit & Debit Card
Available
Money Order
Not available
Cash
Not available
Expand Online payment details
This 24/7 option allows you to securely pay with your checking or savings account, credit/debit card, digital wallet (Apple Pay, PayPal, etc.) or other various options including setting up a recurring payment plan. Visit MyMeter.
Phone(Automated)
Check
Available
Direct Bank Account
Available
Credit & Debit Card
Available
Money Order
Not available
Cash
Not available
Expand Phone (Automated) payment details
Pay your bill anytime using our secure, self-service phone payment system.
Call: 1-855-BPU-BILL (1-855-278-2455) Availability: 24 hours a day, 7 days a week
Payment Details
- Pay with a credit card, checking or savings account
- One-time payments only
- 2% processing fee applies to debit, credit, or digital wallet payments.
Phone(Live Rep)
Check
Available
Direct Bank Account
Available
Credit & Debit Card
Not available
Money Order
Not available
Cash
Not available
Expand Phone (Live Rep) payment details
Make a payment directly from your checking or savings account. Call 913-573-9002 to speak with a BPU Payment
Clerk who can process your payment. This line is for
payments only.
For billing questions, payment arrangements, or
other account assistance, please contact Customer
Care at 913-573-9190.
Hours: Monday–Friday, 8:30 a.m. – 4:30 p.m.
Payment Details
- Checking or savings account payments only
- Credit and debit cards are not accepted
- One-time and recurring payments available
- Payments are posted immediately
Kiosk
Check
Available
Direct Bank Account
Available
Credit & Debit Card
Not available
Money Order
Not available
Cash
Available
Expand Kiosk payment details
Check
Available
Direct Bank Account
Not available
Credit & Debit Card
Not available
Money Order
Available
Cash
Not available
Expand Mail payment details
Pay by check or money order via mail: KC Board of Public Utilities, PO Box 219661, Kansas City, MO 64121
Drop Box
Check
Available
Direct Bank Account
Not available
Credit & Debit Card
Not available
Money Order
Available
Cash
Available
Expand Drop Box payment details
Other Ways to Pay
Automatic
Have your bill automatically paid each month. No more reminders,
no more missed payments. Sign up through MyMeter.
Guest Pay
Want to make a payment on behalf of a family member or friend? Our Guest Pay option allows you to make… Read More
Phone Number: 913-573-9002 Hours: Monday–Friday, 8:30 a.m. – 4:30 p.m.
For an online, one-time payment with credit/debit card with verification requirements, go to MyMeter.com.
Verification Requirements
Two forms of verification are required. Acceptable information includes:
- Service address
- Exact name on the account
- Account number
- Phone number
- Date of birth
Payment Details
- Partial payments accepted
- Checking or savings account payments only
Smaller Payments. More Control.
FlexPay lets you pay smaller amounts throughout the month instead of paying one larger monthly bill. Service is paid for in advance, so there are no deposits or late fees.
The Benefits of FlexPay
- More flexibility of how much you pay
- Helps avoid disconnections due to inability to pay a large bill
- No deposits or late fees because services are paid for up front
- Daily monitoring of electricity and water can result in significant savings
- Pay at one of our 32 convenient kiosks. Click here for locations
- Or pay with your Credit/Debit Card or Checking Account Online, through the mobile app or through the BPU IVR. Log in to your account at www.myusage.com for more details. Payments made through these channels are subject to a $20 minimum and a $200 maximum, per account, per transaction.
SIGN UP FOR FLEXPAY TODAY
Call 913-573-9190 to see if you’re eligible for FlexPay →
Call to enroll
Call BPU customer care at 913-573-9190 to see if you’re eligible for FlexPay.
Add funds when you want
Pay at a PaySite® kiosk, online with credit/debit card, or checking account at myusage.com, by mobile app, or through BPU IVR.
Monitor usage daily
Daily monitoring of electricity and water usage can result in significant savings.
YOU CHOOSE THE BEST WAY TO PAY
Paperless Billing
We’re committed to offering outstanding service to our customers while doing our part to protect the environment. Our paperless billing accomplishes both goals, making your life easier while eliminating needless waste. When you sign up for paperless billing, you’ll reduce clutter and gain instant access to your billing statement.
Pay Online
Log in to pay securely using your credit card, checking account or savings account.
Automatic Payments
Use our automatic bank draft service, which automatically withdraws the amount due approximately 24 days after the bill date.
Reduces Paper Waste and Associated Environmental Impact
Digital billing minimizes the need for printing and mail transport, lowering energy consumption and emissions.
Lower Carbon Footprint
Reducing the production, printing, and mailing of paper bills decreases the use of resources, such as water and energy, and limits emissions from transportation.
Save money on stamps and postage
By receiving electronic bills.
No Risk of Mail Delays
Electronic billing ensures you receive your statement on time, without concerns about postal service delays.
Reduce clutter
Avoid accumulating physical paper bills.
24/7 Account Access
Customers can view their bills and account details online anytime, from anywhere.
HELP IS AVAILABLE
Behind on a Bill? You’re Not Alone, and There’s Help.
BPU partners with local agencies to connect customers with assistance programs, from one-time relief to longer-term payment plans like the Equalized Payment Program (EPP). If you’re struggling to pay, please reach out before service is at risk. We’ll work with you.
Call 913-573-9190 →