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Main Office Address

Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101

*Office open to public by appointment only

Customer Care Hours

8:00 a.m. – 5:00 p.m. Monday through Friday

Billing Inquiries by Phone

7:00 a.m. – 6:00 p.m. Monday through Friday

Call Before You Dig

1-800-DIG-SAFE – Line Location Services
(Before Digging)

Numbers Worth Saving

(913) 573-9190

Customer Care

Account Information, Billing,
Stop/Start Service

1-855-278-2455

Pay Your Bill by Telephone

Availability: 24 hours a day,
7 days a week

(913) 573-9191

Payment Confirmation Line

Monitored Monday-Friday,
8:00 am – 5:00 pm

(913) 573-9522

Electric Issues

Outages, Downed Lines, Streetlights
and Tree Trimming

(913) 573-9622

Water Issues

Outage, Leak, Main Break

(913) 573-9531

Electric Engineering

Construction/Service Upgrades

(913) 573-9898

Water Engineering

Construction/Service Upgrades

(913) 573-9000

Administrative Office

Main Office

Schedule an Appointment

To schedule an in-person appointment, click below:

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Or call 913) 573-9960

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