Claims
Submit a claim for property damage caused by BPU electric or water service.
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Need to Report a Claim?
If you believe BPU caused damage to your property, you’re entitled to submit a claim seeking compensation. You will need to complete the ‘Claim Damages Report’ form and ‘Property Claim Inventory’ worksheet so that an investigation can be conducted.
Please download the forms. Make sure you complete all the questions, sign and return them as soon as possible to avoid any delays.
Claim Damages Report Form
Explain what happened, when it happened and why you believe the Kansas City Board of Public Utilities is responsible.
Property Claim Inventory Form
List damages and/or damaged property and provide repair estimates of damage and other requested information.
Submit Your Claim Electronically
To submit your claim or ask questions electronically, please click the “Upload Here” button and fill out the online form.
Need Assistance?
Contact Customer Care. We’re here to help.