BPU Policies

Policies

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Information to Assist You

Learn about our policies for the services we provide to you.

BPU has established policies and guidelines for services we provide our customers. By establishing and maintaining these policies we are able to provide a better standard of service in meeting your needs and helping to keep you informed. Use the links below to review our policy information.

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Customer Care Policies

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Electric Service Policies

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Water Service Policies

If you have specific questions, please contact us at (913) 573-9000.

Looking for public records?

Open Records

Under the Kansas Open Records Act (KORA), anyone can request public records from BPU. Find the request form, mailing address, and answers to common KORA questions on our Open Records page.

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