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Making a Move?
Transferring your electric and water service is easy with BPU. Just use the following checklist to get utility service scheduled to be transferred to your new residence.
What to Provide
Information needed to start your service:
Identification
- Social Security Number or Individual Taxpayer Identification Number (ITIN)
- Valid form of identification:
- Driver’s license
- Passport
- State ID
RECOMMENDED — ONLINE
Transfer your service
Click the button below and provide the requested information to transfer your
BPU service.
* May need to provide a lease and proof of ownership. If additional
information is required, BPU will reach out to you.
Please note there is a service fee and possibly a security deposit charged for new residential customers.
A customer service fee and possibly a security deposit are charged for new residential customers. See ‘Fees for Residential Customers’ below for full details.
Fees for Residential Customers
$75 customer service fee
A customer service fee of $75 plus taxes will be included as part of your first billing statement. The customer service fee is designed so that only customers who move incur the costs of the service instead of building those costs into the rates that all customers must pay.
Security deposit
A security deposit may also be charged to customers. All customers will be subject to a maximum deposit. The deposit can be reduced if the customer supplies KCBPU with approved personal, identifiable information. If such information is provided, the deposit will be determined by a sliding scale based on the credit rating of the applicant. The scale will be determined by using a credit rating service utilized by KCBPU. After the deposit has been paid in full and 24 consecutive months with no more than two late payments, the deposit will be credited to the customer’s account with interest.
If you choose not to share your SSN
KCBPU cannot demand that an applicant provide their social security number as a requirement for service. However, it is our policy that applicants who refuse to provide their social security number pose a greater credit risk and shall be charged the maximum deposit. The deposit will be held until the account is finaled.
When deposits change
Deposit amounts may be raised in cases of bankruptcy, misrepresentation of facts, or theft of service. Deposits may also be waived if a good payment history has been established with BPU.
Please Note
- Any outstanding bills from previous accounts must be paid before new service can be activated.
- Existing customers transferring service may have the deposit waived if a good payment history has been established with BPU.
- The security deposit and service fee do not have to be paid upon signing up for service. Both can be added to your first bill.
Need Assistance?
Contact Customer Care. We’re here to help.