Understanding My Bill
Breaking Down Your Monthly Bill for Easy Understanding.
WHAT’S ON YOUR BILL
How to Read and Understand Your Bill
Understand your monthly BPU billing statement with our user-friendly design. BPU sends you a single monthly bill that includes electric, water, sewer, and garbage pickup. This way you don’t have to keep track of so many separate bills, which is common in other cities.
Select the graphic to view a sample billing statement.
VIDEO WALKTHROUGH
Watch Our Video for More Details on Your Billing Statement
Our short video explains each section of your monthly statement so you know exactly what you’re paying for.
CREDIT CARD FEES AND DUE DATES
Important Billing Information
FEES & PAYMENTS
Credit Card Processing Fees
A 2% fee applies to credit card, debit card, and digital wallet payments (e.g., Apple Pay, PayPal). Pay from a bank account (ACH/eCheck) to avoid the fee. The full FAQ explains what’s covered, why the fee exists, and how to switch payment methods.
BILLING SCHEDULE
Billing Cycle & Due Date Changes
BPU has 18 billing cycles and does zone billing four times a month. Bills are due the same date each month, approximately 25–36 days after the service period ends. The full FAQ explains how cycles work and how to read the dates on your statement.
Need Assistance?
Contact Customer Care. We’re here to help.